At Pure RoK, we’re committed to protecting your privacy and the personal information you share with us.
We only use your data lawfully and in accordance with the General Data Protection Regulation (GDPR), as well as relevant local and EU data protection laws.
This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website, and how cookies are used on our site.
We may update this policy from time to time, so please check back regularly if you’d like to stay informed.
Who We Are
We are Pure RoK, a small handmade soap company run by Katrina Wylie E.I. Our website address is: www.pureroksoap.com
Information We Collect
When you visit our website, we may collect and process the following types of data:
- Information about your visit, such as the pages you view, your IP address, browser type, location data, and other standard analytics.
- Information you voluntarily provide, such as when placing an order, signing up for updates, or contacting us directly.
- Communication data, if you get in touch by email or through forms on the site.
Cookies
Cookies are small files stored on your computer that help us understand how people use our website. They allow us to improve your experience by remembering preferences and gathering anonymous data about website traffic.
The cookies we use do not personally identify you. They help us with general analytics and functionality.
If you prefer not to accept cookies, you can adjust your browser settings to disable them. For more information, visit AboutCookies.org.
How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders.
- Respond to enquiries or provide customer support.
- Improve our website and services.
- Send you information about products or offers, only if you have chosen to receive them.
- Notify you about updates, changes, or improvements to our services.
We do not sell or pass your data to third parties for marketing purposes.
How We Store Your Data
We do everything we reasonably can to ensure your data is stored securely. However, data sent over the internet can never be 100% secure, so please be aware that anything submitted electronically is done at your own risk.
We do not store credit card details or share your personal information with third parties, except as necessary to fulfil your order (e.g., payment processors or delivery services).
Some of your data may be processed or stored outside the European Union. By using our website, you agree to this.
Sharing Your Data
We will only share your data:
- If required by law.
- To prevent fraud or criminal activity.
- In the event of a sale or transfer of part or all of the business.
Third-Party Links
Sometimes we include links to other websites (like social media, payment platforms, or stockists). We can’t be responsible for their privacy policies, so we recommend checking those separately before sharing any personal details with them.
Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Ask us to delete your data (unless we’re required to keep it for legal reasons).
- Withdraw your consent for any marketing communications at any time.
To make any of these requests, please contact us.
Contact Us
If you have any questions about this Privacy & Cookies Policy or the data we hold about you, feel free to get in touch:
Katrina Wylie
info@pureroksoap.com